Serial numbers are emailed immediately and automatically when you purchase. Check your SPAM folder and/or ask your ISP to allow *.embrilliance.com email. Please Add *embrilliance.com to your friends list if you have one. Do not have your ISP block email from unknown senders as that means we cannot get it to you.
If you have deleted a serial number email permanently or cannot find it, use the Contact Us link at Embrilliance.com to generate a ticket. (And make sure you are getting email from us or we cannot contact you!) Everyone always gets sent a reply. Registered software or software purchased from us will have a better chance (100%) of finding your serial number for you. If you don't register it and you bought it elsewhere, we cannot tell you the serial number. And every ticket always gets relied to.